VA Management – Today’s era has cemented a more digitized environment. People around can be seen holding their gadgets and being dependent on their use all the time. And with the pandemic that shook the entire world, more and more people have discovered the comfort it gives when working from home. With that, a lot of talented and competent workers have ventured into total virtual work.
As entrepreneurs aim for a competent workforce, they dive into the pool of talented virtual workers to find someone who is best fit to assist their organization. Because of the competitive nature of virtual work, entrepreneurs see to it that the whole process is properly handled and that their hired Virtual Assistants (VA) are properly managed so all their efforts and time investment will not be put in vain. VA management is like an investment.
To avoid mismanaged VAs, here are 5 hacks for you:
- Communicate as often as possible
Setting a schedule to communicate with your VA is tricky since you live in different parts of the world. However, that is the beauty of associating your company with the virtual world, you get to work with different time zones and it gives your company a whole new perspective.
While it is difficult to have everyone work at the same time, communicating frequently and efficiently makes them feel more connected. Before, it seems impossible to connect with people around the world, you wait for a couple of months until your message is delivered. Since the dominance of technology, delivering messages has improved over the years. Messages are delivered in less than a second. So it is possible to create a timetable to regularly communicate. This way, VAs will be motivated because their clients are more involved.
- Rewards and Appreciation
Appreciating and rewarding your VAs for the job well done motivate them more. It increases their productivity and promotes a healthy mental state. Everywhere you work, if you feel like you are not seen, are not heard, and are not appreciated seems like work without life. The same case is with working with VAs, they need to be appreciated from time to time to feel valued.
There are ways to boost your VAs’ morale, tap here to learn more.
- Track your VAs progress
There are applications that you can use to track your VAs’ progress depending on the purpose and the type of tasks. You can track their progress through a project monitoring application where it shows how the project is running. You can also record their screens and track their time while working.
- Give proper onboarding and training
When hiring a VA, one of the essentials is to have an onboarding process. You cannot expect your newly hired VA to be able to comprehend everything in a go without having proper training and onboarding. The onboarding process also is a gateway to getting to know your new VA wherein you can discuss how you want the tasks to be done and completed aligning with your expectations. Before engaging in hiring remotely, be sure to have a clear and easy-to-understand onboarding process for hiring one or multiple VAs.
- Start with small tasks
Do not ever give a difficult task to your VA as a first assignment. As he or she is still adjusting, giving them tasks that are too complicated for them will not be helpful for their adjustment. They might encounter hurdles that are too complex for them to handle and mess up. As a safety precaution, start with small tasks and observe how they can comprehend and work. If you find any mistakes, you can correct them by providing training so they can learn from them. Through that, you can determine which area needs improvement and if they are ready for more complicated tasks.
To be able to succeed in managing your VAs, you need to make them feel as if they are working with you side by side. They should be valued because they are also key factors for the progression of your business. Trust your VAs. While it is nice to build a connection with them, do not over-engage, it will just come off as you not trusting their capabilities. Help each other to achieve the top in the business industry.
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